How do I create my first invoice?
Open the Documents tab, tap the add button, choose New invoice, select a customer, add your services or materials, and tap Save invoice.
Contact support
We are here to help
Tell us what happened, which iPhone model and iOS version you use, and the steps that led to the issue.
support@fieldflow.appTypical response time: within 2 business days.
Getting started
- Set up your businessEnter your business name and choose the service type that best matches your work.
- Add a customerSave a name and at least one contact detail so it can appear on your documents.
- Create a quote or invoiceChoose the customer, add line items, review the total, and save the document.
- Preview and share the PDFUse Preview PDF, then choose Mail, Messages, or another option in the iOS share sheet.
Frequently asked questions
Why do I need to add a customer first?
Customer details are printed on the quote or invoice. Adding them first prevents incomplete documents and lets you reuse the same record for future jobs.
How do I send a document?
Open a saved document and tap Preview & share PDF. FieldFlow opens the standard iOS share sheet; you choose the recipient and sending app.
Does FieldFlow send reminders automatically?
No. You write or review the reminder, then choose the recipient in the iOS share sheet. The app never sends messages without your action.
How do I restore my Pro subscription?
Open Settings in FieldFlow, select your subscription, and tap Restore purchases. Make sure you are signed in with the Apple ID used to subscribe.
Where is my business data stored?
Your workspace data is stored locally on your device. Use Export my data in Settings to create a JSON backup before changing devices or deleting the workspace.
How can I delete my data?
Go to Settings, choose Delete workspace, and type DELETE to confirm. This permanently removes the workspace data stored on that device.
Troubleshooting
If a screen looks stuck, force-quit FieldFlow, reopen it, and try again. For subscription or sharing issues, check your Apple ID, internet connection, and iOS share-sheet permissions. Contact us if the problem continues.